|
: reservations required :
all services must be scheduled prior to your arrival and
reserved with a credit card or gift certificate. you may
choose any combination of services or ask for a
consultation. we recommend that you schedule your next
visit before you leave the spa to ensure availability.
all clients will receive a 24hr confirmation call prior
to your scheduled service.
: cleanliness and your health :
if you are pregnant, or have any medical conditions,
concerns or dietary needs, please notify us when
scheduling your appointment. we are proud to offer
pristine cleanliness in our spa in order to make your
visit enjoyable and worry-free.
: cancellations :
a 24hr minimum notice is required for cancellations or
rescheduling an appointment. three or more services
require a 72hr notice. services will be charged at 100%
of the service price when not cancelled in advance.
: for your serenity :
for total relaxation to take place, we ask that cell
phones are turned off, so that you enjoy the
peacefulness throughout the spa.
: for their safety :
our space is not an appropriate environment for babies
and/or children. any one under the age of 18 must have a
legal guardian sign for their treatment.
: day of arrival :
please arrive a minimum of 5 minutes in advance to your
scheduled spa service. this will allow you to relax,
enjoy a cup of tea, and unwind prior to your services.
please present gift certificates and promotions at check
in.
: what to wear :
please feel free to arrive in comfort. a robe and
slippers will be provided for those receiving 2 or more
services.
: accepting :
visa, mastercard, discover, and debit cards, along with
local checks and cash.
: gift certificates :
may be purchased on-line or in our spa. they make a
great gift for the one you love, for the person who has
everything or even just as a thank you. gift
certificates are non-refundable, but fully transferable
and may not be used with any coupon, special or
promotion.
gift certificates expire on the expiration date located on the front of gift certificate,
but may be extended up to 6 months upon approval.
: gratuities :
a 15% - 20% gratuity is suggested for all services and
packages.
|